Shipping policy
Shipping Policy – MyArabCart.store
At MyArabCart.store, we are committed to delivering your orders quickly, safely, and efficiently across Saudi Arabia.
1. Shipping Locations
We currently ship to all major cities and regions within the Kingdom of Saudi Arabia, including Riyadh, Jeddah, Dammam, Mecca, Medina, and surrounding areas.
2. Processing Time
- All orders are processed within 1–2 business days (excluding weekends and public holidays).
- Orders placed after business hours will be processed on the next working day.
3. Delivery Time
- Standard delivery time: 3–7 business days
- Delivery times may vary depending on your location and courier service availability.
4. Shipping Charges
- Shipping charges are calculated at checkout based on your location.
- We may offer free shipping promotions on selected products or order values (if applicable).
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can track your order status anytime using the provided tracking link.
6. Delivery Delays
While we strive to deliver your orders on time, delays may occur due to:
- High demand or peak seasons
- Weather conditions
- Courier service disruptions
In such cases, we appreciate your patience and understanding.
7. Incorrect Address
- Please ensure your shipping address is accurate.
- We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.
8. Failed Delivery Attempts
- If delivery fails after multiple attempts, the package may be returned to us.
- Additional shipping charges may apply for re-delivery.
9. Damaged or Lost Packages
- If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery.
- We will assist you with a replacement or resolution.
10. Contact Us
If you have any questions about your shipment, feel free to contact us: